- Management summary
- Scope and method
- AI tool inventory
- Assessment per tool
- Obligations matrix
- Gaps and actions
- Timeline
- Annexes
- What this report does not cover
- Legal basis and sources
Management summary
Primer d.o.o. uses AI in five places and in all of them it is a deployer: it uses systems others built. None of the uses is a prohibited practice. Four carry obligations that already apply and take a few days to cover. One, ranking job applications, is a high-risk system and needs its own preparation by 2 December 2027: oversight, logs, informing candidates and a GDPR impact assessment.
| Obligation | Applies from | Status | Action |
|---|---|---|---|
| AI literacy (Art. 4) | 2 Feb 2025 | not in place | #1 |
| Prohibited practices (Art. 5) | 2 Feb 2025 | checked, no findings | #5 (written confirmation) |
| Chatbot disclosure (Art. 50) | 2 Aug 2026 | partial | #2 |
| Labels on realistic AI images (Art. 50) | 2 Aug 2026 | not in place | #3 |
| Deployer duties for a high-risk system (Art. 26) | 2 Dec 2027 | in preparation | #5, #6, #7 |
| GDPR interface: processing agreements, notices, impact assessment | in force | partial | #4, #8 |
Scope and method
Sources. Kick-off call (60 minutes; managing director, head of HR, marketing), an anonymous staff survey on AI tool use (27 of 40 answered), terms of use, processing agreements and instructions for use from five suppliers, and a review of the website and social media posts from the last three months.
Shadow use. Management named three tools. The survey found two more: an image generator in marketing and a general assistant that 11 people use with personal accounts. That is why an inventory never rests on the management interview alone.
Classification procedure, the same for every tool:
- Is it an AI system? The definition in Article 3(1) and the Commission guidelines on the AI system definition. Plain rules and macros are not.
- What is the company's role? Provider, deployer, importer or distributor. We also check Article 25: releasing a system under your own name or modifying it substantially would make you its provider.
- Prohibited practices (Article 5). Among others, emotion recognition in the workplace, social scoring, manipulation.
- High risk. Annex I (products) and Annex III (areas), exceptions under Article 6(3). Profiling of individuals is always high-risk under Article 6(3).
- Transparency (Article 50). Interaction with people, deepfakes, text on matters of public interest.
- General-purpose models underneath. The model provider's duties are not yours, but they can shape the contract with the supplier.
- GDPR interface. Legal basis, processing agreement, transfers to third countries, Article 22 and impact assessment.
AI tool inventory
| ID | Tool and purpose | Supplier, processing | Users | Data | Role | Class |
|---|---|---|---|---|---|---|
| T1 | General AI assistant: e-mail, summaries, translation | US provider; business plan plus 11 personal accounts | ≈25 | occasionally client personal data | deployer | minimal |
| T2 | Website chatbot: questions about orders and deliveries | EU SaaS provider | customers | name, e-mail, order number | deployer | transparency |
| T3 | Candidate ranking in the recruitment platform | EU SaaS provider | HR, 2 | CVs, cover letters | deployer | high risk |
| T4 | Image generator for social media and the newsletter | US provider; personal account | marketing, 1 | no personal data | deployer | transparency |
| T5 | Invoice data extraction in the accounting software | domestic supplier, processed in the EU | accounting, 6 | supplier data, amounts | deployer | minimal |
Role and risk class depend on the use, not on the product. The same general assistant used to decide about people would move up a class. That is why every entry in the tool register (annex E) states its purpose and a responsible person.
Assessment per tool
T3Candidate rankinghigh risk · Annex III, point 4(a)- Classification
- The system analyses and ranks job applications, which Annex III, point 4(a) names explicitly. The Article 6(3) exception does not apply: the system profiles candidates, and the ranking decides who makes the shortlist.
- Prohibited practices
- According to its documentation the platform does not analyse video interviews or recognise emotions (Article 5(1)(f)). Ask for written confirmation with question 7 in annex D.
- Duties from 2 Dec 2027
- use in line with the supplier's instructions (Article 26(1));
- human oversight by a trained person with authority to change the ranking (26(2));
- relevant input data, to the extent the company controls it (26(4));
- monitoring and informing the supplier about risks (26(5));
- keeping automatically generated logs for at least six months (26(6));
- informing candidates that an AI system is used in the decision (26(11)).
- Not required
- A fundamental rights impact assessment (Article 27) does not apply to Primer: it is required of public bodies, providers of public services, and for creditworthiness and insurance.
- GDPR
- Impact assessment (Article 35) because candidates are evaluated systematically; right to human intervention (Article 22); updated privacy notice for candidates.
- Residual risk
- Biased ranking and rubber-stamping. Action #6 requires the reviewer to check the ranking for at least one in five applications and record the reasons.
T2Website chatbottransparency · Article 50- Classification
- A system that interacts directly with people. Making sure people know they are talking to AI is the provider's duty (Article 50(1)); as deployer the company checks that it is switched on and clear.
- Finding
- The disclosure setting exists but is off. The first message reads "Hello, how can I help?".
- Action
- Switch disclosure on, use the text from annex C, and a clear hand-over with the word "person" (#2).
T4Image generatortransparency · Article 50- Classification
- Realistic images of people, places or events that never existed are deepfakes; the deployer must disclose that they are AI-generated (Article 50). Graphics and obvious illustrations are not covered.
- Finding
- 14 posts in the last three months, 6 of them realistic photos of "staff" and "customers" without a label. The tool is used with a personal account.
- Action
- Label from annex C on realistic images; business account; rule in the policy (#3, #4).
T1 · T5General assistant and invoice extractionminimal risk- Classification
- No specific duties under the Act beyond AI literacy (Article 4). For T5 a person still confirms each booking.
- Finding
- With T1, staff paste client data into personal accounts; there is no processing agreement for those, and the data may be used to train the provider's models.
- Action
- Business accounts only, with a processing agreement and training on your data switched off; rule in the policy (#1, #4).
Obligations matrix
| Obligation | T1 | T2 | T3 | T4 | T5 |
|---|---|---|---|---|---|
| Literacy, policy and record (Art. 4) | |||||
| Prohibited-practice check (Art. 5) | |||||
| AI interaction disclosure (Art. 50) | |||||
| Deepfake labelling (Art. 50) | |||||
| Deployer duties, high risk (Art. 26) | |||||
| Processing agreement and transfers (GDPR) | |||||
| Notices and impact assessment (GDPR) |
Gaps and actions
| # | Gap | Action | Owner | Due | Effort |
|---|---|---|---|---|---|
| 1 | No rules for using AI; no training record | Adopt the policy (annex A), 20-minute briefing, record (annex B) | managing director | 15 Oct 2026 | 1 day |
| 2 | Chatbot does not say it is AI | Switch on disclosure with the supplier, text from annex C, hand-over to a person | marketing | 3 Oct 2026 | 1 hour |
| 3 | Realistic AI images without a label | Label from annex C; fix 6 past posts | marketing | 10 Oct 2026 | 2 hours, then ongoing |
| 4 | Personal accounts (T1, T4); client data without a processing agreement | Business accounts, processing agreement, training on data switched off | IT | 31 Oct 2026 | 2 days |
| 5 | No supplier documentation for T3 on oversight, logs and emotion analysis | Supplier questionnaire (annex D) | HR | 30 Nov 2026 | 1 hour + reply |
| 6 | No designated reviewer for rankings | Appointment, training, review rule (annex G) | HR | 31 Mar 2027 | 1 day |
| 7 | Candidates are not told about AI use | Notice to candidates and updated privacy notice | HR, lawyer | 30 Jun 2027 | half a day |
| 8 | No impact assessment for T3 | Impact assessment under GDPR Article 35 | DPO, lawyer | 30 Jun 2027 | 2–3 days |
| 9 | New tools are introduced without a check | New-tool procedure (annex F), register (annex E) | managing director | 31 Dec 2026 | half a day |
Timeline
Within 30 days
- policy and record (#1)
- chatbot disclosure (#2)
- image labels (#3)
- business accounts (#4)
By end of 2026
- recruitment supplier's answers (#5)
- new-tool procedure and register (#9)
- first register update
By 2 Dec 2027
- reviewer and review rule (#6)
- notice to candidates (#7)
- impact assessment (#8)
- logs kept at least 6 months
Annexes
2. We do not enter clients' personal data, salary data or contracts into AI tools, except tools covered by a processing agreement.
3. A person checks every AI output before it leaves the company or changes a booking.
4. Customers are told when they talk to AI. Realistic AI images are labelled.
5. Everyone who uses AI reads this policy when starting and once a year; HR keeps the record.
5. Which logs does the system keep automatically, where, and for how long can we retain them?
6. How can the reviewer change or reject a ranking, and where is that recorded?
7. Does the system analyse candidates' video, voice or facial expressions? Please confirm in writing.
9. Is our data used to train or improve your model?
Chatbot (SL): Pozdravljeni, sem samodejni pomočnik (umetna inteligenca). Odgovorim na vprašanja o naročilih in dostavi. Za vse drugo ali če želite človeka, napišite "človek" in odgovoril vam bo sodelavec.
Image label: Image generated with AI. · Slika je ustvarjena z umetno inteligenco.
What this report does not cover
- It is not legal advice and not a certification. No certificate of "AI Act compliance" exists for companies that use AI. We recommend that your lawyer reviews the documents.
- It does not assess the suppliers' own obligations as providers. It lists what to ask them for (annex D).
- It does not replace a GDPR impact assessment; it says where one is needed.
- It reflects the law on 26 September 2026. When the rules change or a new tool arrives, the register and the report need an update.
Legal basis and sources
- Regulation (EU) 2024/1689 on artificial intelligence (EUR-Lex), Articles 3, 4, 5, 6, 25, 26, 27, 50 and Annexes I and III.
- Regulation (EU) 2026/1744 (Digital Omnibus): amended dates for high-risk systems.
- European Commission guidelines on the AI system definition and on prohibited practices (2025).
- Regulation (EU) 2016/679 (GDPR), Articles 13, 14, 22, 28 and 35.